Skip to content
Home Connect service employee on the telephone

Service and Contact

Do you have questions about Home Connect? Or do you need assistance installing or connecting home appliances? Our Customer Service will be able to help you. To contact us, simply fill out our contact form or use one of our service hotlines.

Home Connect Service

Still got questions?

You will find lots of helpful answers concerning Home Connect in our FAQ . Or just give us a call. The Home Connect service team will be happy to assist you further:

  • Advice on how to set up Home Connect appliances (registration and pairing)
  • Setting up Home Connect appliances for the first time by trained Home Connect specialists on site
  • Special accessories for setup (e.g. Wi-Fi extender, dLAN) due to special local circumstances
  • Assistance with using the Home Connect app (functions, handling)

Bosch Customer Service

Do you still have questions about a Bosch Home Connect appliance? You can contact Bosch Customer Service from 8:30am - 5:00pm AEST/AEDT.

Phone: 1300 369 744

Email: Customersupport.au@bshg.com

Siemens Customer Service

Do you still have questions about a Siemens Home Connect appliance? You can contact Siemens Customer Service from 8:30am - 5:00pm AEST/AEDT.

Phone: 1300 167 425

Email: Customersupport.au@bshg.com

NEFF Customer Service

Do you still have questions about a NEFF Home Connect appliance? You can contact NEFF Customer Service from 8:30am - 5:00pm AEST/AEDT.

Phone: 1300 087 033

Email: Customersupport.au@bshg.com

Gaggenau Customer Service

Do you still have questions about a Gaggenau Home Connect appliance? You can contact Gaggenau Customer Service from 8:30am - 5:00pm AEST/AEDT.

Phone: 1300 170 552

Email: Customersupport.au@bshg.com

Discover Home Connect

Stories that connect

Find out how Home Connect can make your life more efficient, safer and smarter.

Connected home appliances

Take control of your home appliances with Home Connect. And not just when you're at home, when you're out and about too.

Help and Support

Find out more about the settings and functions of Home Connect appliances and partner services.

Home Connect app download icon
App download

The entire Home Connect world for your smartphone and tablet.

Home Connect FAQ Icon
FAQ

You will find the answers to frequently asked questions here.

Home Connect Service icon
Service

Get in touch. We're here for you.

Home Connect Partner Icon
Become a partner

Establish good connections with Home Connect.